The gap between consumers' attitudes - and advisors' perceptions of those attitudes - about disabilities and their potential threat to their financial security.
In fact, eight out of 10 consumers think that a disability "could happen to anyone at any time."
- Only 5% of the survey's respondents said "disability happens infrequently."
- Possibly because most respondents viewed disability as caused by an accident or injury rather than an illness, only 6% think that they can do anything to avoid it, such as living a healthy lifestyle.
- What's interesting to note, is that even though consumers think most disabilities are accidental, they still don't seem to believe that they can be avoided by simply being more careful.
- Consumers seem to deny the possibility that an illness might interrupt their income.
Advisors significantly underestimate how many consumers think a disability can strike at any age.
- Nearly half of advisors predicted that consumers would agree that "disabilities happen infrequently." That's nearly 10 times more than the percentage of consumers who actually responded this way.
- Advisors did accurately predict that consumers wouldn't think that they could do much to prevent disability, like living healthier or being more careful.