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CDA 2011 Advisor Disability Awareness Study

The Disability Divide: Advisor Study


The gap between consumers' attitudes - and advisors' perceptions of those attitudes - about disabilities and their potential threat to their financial security.

Beliefs About Disability

In fact, eight out of 10 consumers think that a disability “could happen to anyone at any time.”

  • Only 5% of the survey’s respondents said “disability happens infrequently.”
  • Possibly because most respondents viewed disability as caused by an accident or injury rather than an illness, only 6% think that they can do anything to avoid it, such as living a healthy lifestyle.
  • What’s interesting to note, is that even though consumers think most disabilities are accidental, they still don’t seem to believe that they can be avoided by simply being more careful.
  • Consumers seem to deny the possibility that an illness might interrupt their income.

Advisors significantly underestimate how many consumers think a disability can strike at any age.

  • Nearly half of advisors predicted that consumers would agree that “disabilities happen infrequently.” That’s nearly 10 times more than the percentage of consumers who actually responded this way.
  • Advisors did accurately predict that consumers wouldn’t think that they could do much to prevent disability, like living healthier or being more careful.

Advisors may be anticipating what objections they will hear from some consumers. But this “disability divide” seems to indicate that more consumers may be receptive to income protection than advisors assume, or that the objections consumers give to advisors may not represent their true feelings.

Charts and graphs

Research has shown that many individuals prefer to receive information graphically rather than from numbers or written text. The charts and graphs below were derived from various sources, including CDA studies. Please feel free to download and print the charts and graphs to support your needs, and help support our mission to raise awareness of the risk of disability through education and public awareness.

Infographic: The Disability Disconnect
Download our handy infographic highlighting the risk, causes and consequences of disability, and how wage earners’ perceptions differ from the reality.

Download PDF for electronic use
Download PDF for print – letter size
Download individual chart images 

1. Preparing for Disability – Protect Your Income

  • Americans not protecting income against disability (JPG | PDF)
  • Employees do not feel prepared financially (JPG | PDF)
  • How long can you pay bills if disabled? (JPG | PDF)
  • Income is most valuable in achieving long-term financial security
    (JPG | PDF)

2. Disability Divide: Worker Research Study

  • Disability can happen at anytime (JPG | PDF)
  • Percent who could pay the bills with no income (JPG | PDF)
  • Percent who believe disability typically lasts “X” amount of time (duration) (JPG | PDF)
  • What employees value (financial resources) (JPG | PDF)
  • Where would the money comes from to pay bills if disabled? (JPGPDF)

3. CDA Annual Long Term Disability Claims Review (2014)
This section last updated June 13, 2014

4. Social Security Disability Insurance (SSDI) Data
This section last updated June 13, 2014

  • Average monthly SSDI benefit by gender (View Chart)
  • Average monthly SSDI benefit by age (View Chart)
  • Percent of covered workers by age – 10 year comparison (View Chart)
  • Diagnostic causes of new SSDI awards (View Chart)
  • Number of SSDI applications, number approved (View Chart)
  • New SSDI awards as a percentage of applications (View Chart)
  • SSDI historical payment data (View Chart)
  • Fifteen year SSDI trends (View Chart)